Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited May 9, 2023

APP is NOT WORKING!! It won't even let me install it! I get an error that says that page has been ghosted!!! I'm considering changing. I thought the charge was 15.00 a month, they've been charging me $30.00 a month for a year! Plus, I just tried to open the app from my shopify store and it's not working. I'm going to use a different email platform. This is no longer working for me.

The Nichole Collection
United States
Over 1 year using the app
Edited May 9, 2019

I enjoy using this app because we needed something to collect our email addresses. And it's so easy creating a campaign with Privy!

Wild & Worthy
United States
Over 1 year using the app
Privy Operations replied May 9, 2019

Awesome! Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 13, 2017

would give 5 stars if more info available about customers.cant see anything but an email unless you pay more money. don't like that part otherwise I like it.

Dreams In July
United States
Over 1 year using the app
November 15, 2016

So far so good. It was easier than I thought to set up. Didn't take long at all.

Vmc Tactical Llc
United States
Over 1 year using the app
Edited December 11, 2019

What a great app. So easy to use and setup time was small. Thank you so much for allowing a novice like me to feel like an expert. Still can't believe how easy it was. I will definitely recommend Privy!

Tooks Take
United States
Over 1 year using the app
Privy Operations replied December 13, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 15, 2019

Great app and very convenient. Will recommend to others to use it too! Thank you very much for allowing us to use this.

The Blessed Life
Singapore
Over 1 year using the app
Privy Operations replied May 15, 2019

Great to hear and, thanks! If you need any help at all, please don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 14, 2019

We use this app to send sign up emails to customers, which helps a lot, saves much time and easy to use! Thanks!

bebiking.com
China
Over 1 year using the app
Privy Operations replied November 15, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 25, 2016

Outstanding App - love the exit intent, responsive design and thank you page - a real game-changer!

Von Pencil
Australia
Over 1 year using the app
Edited November 27, 2018

I have already recommended this app to a friend, just wished I had found it sooner. Easy to use and so many options. Just one wish is to be able to test the sign up facility whilst creating the form and finalizing the integration. Would have saved time whilst getting familiar with Privy's set up and ways of doing things. Privy is great once you sign up, the app doesn't present the sign up form to the customer again. Look forward to implementing the other options as nice to have things in one place!! Still happy with it month's later

Buddhas Orchard
Bermuda
Over 1 year using the app
January 11, 2016

Love the simplicity of this app. I've use few apps and this is simply simplest to work with. It does the job as well.

French Press Coffee
United States
Over 1 year using the app