Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

February 12, 2018

Great app! The functions works well and it's customizable. I recommend.

Libros In Espanol
United States
About 2 years using the app
Edited November 1, 2018

Fantastic app! Has helped lead to more orders, and more email addresses in our database - highly recommend to anyone looking to retain customers & gain new! Privy works seamlessly!

Deadrockers
United States
About 2 years using the app
Edited October 18, 2019

easy to setup, everything you need for relevant action on your commerce store. would definitely recommend!

Draussen Kids Outdoor
Austria
About 2 years using the app
April 24, 2017

It would be nice if you could change the size of the pop up without having to move all of the text and boxes. Makes it a real hassle. Also, to test it, I entered my email address and now of course, I can no longer see it on the website.

All in all, for a free app, it's good.

Donachellis Home Store
United States
About 2 years using the app
January 30, 2018

Great app, works well, easy to make changes.

Beautiful Daughters
United States
About 2 years using the app
March 20, 2017

easy to use and looks great on the site!

Great Leopard Apparel
Canada
About 2 years using the app
August 28, 2018

Signup was easy, but I haven’t used it yet. Will update after a couple weeks.

Violet Byrne
United States
About 2 years using the app
May 30, 2021

Happy with this app. The support is second to none. Plenty of features and tons of customisation. Highly recommended.

Early2bed
Australia
About 2 years using the app
December 12, 2018

Pretty good app. Really effective. Small nitpick- A little hard to understand the editing and the actual store dynamics within the app unless I constantly went to my store and checked as I made changes.

Hardy’s Naturals
United States
About 2 years using the app
March 26, 2020

awesome and very helpful i really enjoyed the use of giving me options for the templates. Overall great app

CrossoverCases
United States
About 2 years using the app