Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

July 9, 2016

Privy has been such a wonderful tool for us as a small, but growing business. Since we have a small staff, much of the marketing and all of the web-store is taken care of by one person (myself, mostly)--having Privy to manage our automatic marketing assets has been such a life saver. We can trust Privy to take care of the things we would normally spend hours doing. :)

Capitol Luggage
United States
About 1 year using the app
June 11, 2017

Great FREE app for start-ups who are watching their budget!

I like the ability to upload your own designs, the setting of triggers (to not be irritating), customization (hyperlinking on photos or text), the movability of elements and email csv exporting.

It also allows multiple live campaigns. I used 3 - email popup after scrolling 25%, discount popup in 5 minutes and exit intent flyout banner with my images. The only thing is that the flyout banner wasn't resizable.

I'll probably upgrade in the future to remove the branding but it really isn't that noticeable after making customizations.

Allretail
United States
About 1 year using the app
March 18, 2017

Privy was one of the first email capture apps that I installed. I wanted to try something new so I uninstalled Privy to try another app/strategy. Here I am back reinstalling Privy! I came back after seeing more success and better support compared to the competitor apps for Shopify.

Kittenme
United States
About 1 year using the app
March 27, 2018

Fantastic App, especially the Country specific function!

Rainforestherbsshop
Malaysia
About 1 year using the app
January 28, 2018

very good app et this will help to grow my email list

Shopayy
Germany
About 1 year using the app
May 23, 2019

u just started using it and made my first pop-up! seems really easy! I'll have to test the other features. I'm not entirely a fan of the Privy logo being displayed on my ad

Haggles
South Africa
About 1 year using the app
Privy Operations replied May 23, 2019

Woot first pop-up live! Love it and thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

February 8, 2017

easy to use although have no idea if i've synced up with FB power editor! Will soon find out.

All Things Lucy
United Kingdom
About 1 year using the app
July 16, 2017

just started looks good so far

A Step Higher
United States
About 1 year using the app
April 8, 2017

Love your App! Easy set Up. Thanks

My Shopn
New Zealand
About 1 year using the app
Edited February 17, 2020

Worth every penny with immediate results. Their customer service is awesome as well and their onboarding process will get you started in the right direction.

ProMED Corp
United States
About 1 year using the app
Privy Operations replied January 15, 2020

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com