Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 11, 2016

Easy to implement and customize!

Little Lunch Maker
United States
Over 1 year using the app
October 20, 2016

It seems to be great. At least the free plan.

Blissfactory
Thailand
Over 1 year using the app
December 8, 2016

Just getting to grips here with Privy. Created one pop up for email sign up. We are very happy with what this app can do, with little hassle.

I am looking forward to creating future pop ups and using Privy.

Short story, very good first impression.

Thanks

Essence Of Eden New Zealand
New Zealand
Over 1 year using the app
May 27, 2019

I like it but need technical support with a human. My contacts are not syncing and can't upload pictures.

TOOM Collection
United States
Over 1 year using the app
Privy Operations replied May 29, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online. You can also check our help docs help.privy.com

March 7, 2017

It works great! Very happy with it.

Studiocorelam
Canada
Over 1 year using the app
May 10, 2017

So far so good! Easy set and seems to be working well.

25 Crates
Canada
Over 1 year using the app
July 17, 2020

I really like this app. It makes sending follow ups and newsletters easy because it collects all information in the same place.

Magnolia Wellness
United States
Over 1 year using the app
July 26, 2019

I'm not sure how good the app is because it keeps asking me to post a review before I've actually used it.

KAV
United States
Over 1 year using the app
Privy Operations replied July 29, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

May 25, 2017

Outstanding app we love That my Team was searching for such Type of App Excellent Work Thanks !

Styles Trendz
India
Over 1 year using the app
March 17, 2017

Super easy to use. Excellent!

Greenrosebeauty
Philippines
Over 1 year using the app