Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited September 3, 2019

Privy is a great way to send a pop ups discount codes and emails to customers. I have been getting lots of signs ups from this app. I have been using it for many years now on website. It's really easy to use, it works really great and I will continue to use it. I highly recommend for other merchants to use it. I will give this app a five star.

Andrew Stevens Footwear
United States
Almost 5 years using the app
Privy Operations replied September 3, 2019

Thanks for the review! We love hearing that kind of feedback, and thanks so much for being a customer. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 29, 2021

So far, so good. I was using the free trial for a year, but I guess they stepped it up and started charging monthly since they brought in all their new features and designs. Can't complain so far and will continue to use Privy for campaigns. $30 is a bit pricey, but I like Privy way more than MailChimp for newsletters and automated emails.

Kuyawear
United States
Almost 5 years using the app
February 16, 2017

Seems easy enough and is ACTUALLY free (unlike most of these darn "free" apps).

Hexlets
United States
Almost 5 years using the app
November 29, 2016

Easy to set up and great features

Mylittlecrystal
United States
Almost 5 years using the app
October 26, 2017

Awsome, so excited about this!

Our 5 Loves 3
United States
Almost 5 years using the app
May 23, 2020

Privy is a really useful app. It syncs well with Mailchimp and I have used it for various campaigns. I fully recommend it.

Cat Turner
United Kingdom
Almost 5 years using the app
June 9, 2017

great addon, getting some good testing on the free plan, but most of the advanced targeting features require paid plans which is understandable

Green Banana Paper
United States
Almost 5 years using the app
February 23, 2017

Easy to use and get the job done ✅

Trippycattees
United States
Almost 5 years using the app
November 19, 2016

I've just started using Privvy and so far it has been easy to use. I like the design templates, as well as the freedom to change them. I am happy with the service and I would recommend it another Shopify user.

Agathos Athleisure
United States
Almost 5 years using the app
September 8, 2016

Stumbled upon this app after trying few other popup email newsletter and I would say it's by far the most easy to use and is just what I've been looking for. Transfers customers to shopify with ease. Just wished I used it earlier as I would have gotten many more emails.

Animetee
United States
Almost 5 years using the app