Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited February 16, 2020

I have been working with Will Sagliano who has been wonderful! He understood what I needed to do and made it easy for me to merge my accounts into Privy to establish email newsletters. So far so good. I'm scheduled for a webinar to get started. I'll be in touch for sure...

Escapepath
United States
Almost 5 years using the app
June 10, 2016

Privy really offers a great tool! No matter if its the first time you create a workflow or a pop-up, it's easy to set up and it gives a professional look to your site. I linked it to my previous mailing program and it works like a charm.

Despertar Al Ser E Shop
Argentina
Almost 5 years using the app
September 28, 2016

Being a brand new ecommerce business, Privy is an integral part of our marketing campaign! Collecting emails is one of the most important elements in growing our network and increasing awareness and Privy allows us to do that with its user friendly templates and easy coupon codes! Highly recommended to any startup business!

Harper East Boutique
United States
Almost 5 years using the app
May 21, 2017

Awesome! Easy to use and customize. Definitely going to upgrade to the paid version as my sales increase!

Brave Evolver
United States
Almost 5 years using the app
May 15, 2017

Love Privy! It helps me build my email list and obtain new customers.

White Elm Boutique
United States
Almost 5 years using the app
March 21, 2017

Top stuff! Really easy to use and looks nice. Plus, it's for free! :)
https://cyrcaoriginals.com sends its regards.

Cyrca Originals
United States
Almost 5 years using the app
Edited April 2, 2020

Very easy to use and straight forward. I enjoy the different customizing options and free plan that takes our website to another level. Definitely recommend to anyone with an ecommerce store online!

buffcampfitness
United States
Almost 5 years using the app
Edited September 4, 2019

I love Privy. It's extremely simple and support is very helpful. If you use this correctly it's all you need especially if you're running a small business.

8AM STUDIOS
United States
Almost 5 years using the app
Privy Operations replied September 5, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 21, 2016

Great app, easy to install and start using immediately. In the first day we signed more people up for our newsletter than we had in the previous 4 months. The app is great for forcing customers to see key promotions, but you can do it in a very reasonable and non-intrusive way so it doesn't hurt the shopping experience.

Ephintest
Canada
Almost 5 years using the app
November 16, 2018

Blue Ridge Mountain Gifts
United States
Almost 5 years using the app