Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

November 28, 2017

Great app and highly recommend

Shock Mansion
Australia
11 months using the app
May 2, 2017

This app should be a staple in anyone's Shopify store! I've had great success with it in building my email list. It's also customizable and very user-friendly. Highly recommended!

Eco Meal Prep
Australia
11 months using the app
October 11, 2017

Loving the Privy app. Moved over from Wheelio and although engagement has dropped, I am more conversions with the discount code provided.

Kennedy Brand Clothing
United States
11 months using the app
April 28, 2020

Application très intéressantes et assez complete. facile d'utilisation et de mise en place sur le shop.

MonPtit
France
11 months using the app
Edited December 13, 2019

UPDATED REVIEW: Love this app! My site looks so snazzy with the pop-ups. I was able to add a holiday discount and notify my customers of shipping delays during the holidays. Super Helpful!

I'm considering all kinds of fun pop ups!

ORIGINAL REVIEW: So far so good. Kinda too early to tell... I think it's odd to request a review within the first few minutes of using the app....

Wun Wuv
United States
11 months using the app
Privy Operations replied December 13, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited January 4, 2017

Exceptionally easy to use and the instructions are absolutely suited to beginners! Love it

Sassee Jewellery
Australia
11 months using the app
May 15, 2017

Great an easy to use, totally recommended!

Toot Mx
Mexico
11 months using the app
Edited February 12, 2019

Privy is one of the best email marketing App in shopify store.
Free plan can do a lot. I have been using it for a while.
Highly recommend it! A Love it

Lotus Genie
Canada
11 months using the app
October 13, 2016

Awesome app, I've tried many apps but only keep the best and Privy is definitely one of the best. Easy to set up and use. It's a no brainer :)

Beaddangledesign
United States
11 months using the app
August 25, 2019

I been using this app for almost a year, and its amazing, ALSO VERY EASY TO USE!!! Thank you very much

KittenWorld
United States
11 months using the app