Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 15, 2017

Great App, Easy to setup with great free features

Ydyb
Australia
Over 1 year using the app
January 10, 2020

This app absolutely drove a lot of traffic to my website because it allowed people to sign up easily with email!

Prophet | Envoy
United States
Over 1 year using the app
Privy Operations replied January 10, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 22, 2017

Still figuring it out, hopefully it works the way I'd it to! Will update when we get results!
www.prettyloveboutique.ca

Prettyloveboutique
Canada
Over 1 year using the app
Edited May 31, 2018

so far is great very intuitive and helpful!
I definitely happy with Privy

Uvprod
United States
Over 1 year using the app
Edited February 13, 2019

I've used Privy to make some really nice pop-ups to capture email addresses on my website, and I was really happy with how much I was able to customize them. It was really easy to make a coupon code that's revealed in the pop-up. I was able to link Privy with my Sendinblue account. Very helpful app for professional-looking pop-ups that work well!

Mountain Thyme
United States
Over 1 year using the app
July 30, 2022

Beware: Like all other reviews I got caught in Privy's scam, they initially quote you $45 a month and then months later they start charging you $120 more a month, which they tell you that since I have gotten more emails I am charged because of it, I used it for one pop up and one abandoned cart email campaign, which neither helped to gather more emails. This app left a bad taste in my mouth on how these apps can change their amount of payment without letting you know. $165 a month for an app is not worth it, especially Privy is not worth it. Alas, I do see there is a pattern of this behavior in the reviews.

Cleaverandblade.com
United States
Over 1 year using the app
Privy Operations replied August 1, 2022

Hi there,

Our billing team has checked and see that the increase in price came from the 3 imports of contacts made to your account. As your number of mailable contacts increases, so does the price.

You can also see our pricing here: privy.com/pricing.

If any further help is needed, please email billing@privy.com and please reference ticket number #178712.

Edited October 27, 2016

Gorgeous, beautiful, and easy. This is probably the best implementation of a pop-up i've ever seen. The best looking and easy to use app I've found for this.

Angies Gems And Treasures
Canada
Over 1 year using the app
October 28, 2016

Pretty easy to set up. Looks good!

The Busy Homeowner
United States
Over 1 year using the app
February 24, 2017

the best app ever. we have recieved over 1 million emails

Ashleybridget Uk
United Kingdom
Over 1 year using the app
April 17, 2019

just starting to use. I will provide more infomration once I get more familiar with the platform and how it works with Shopify.

FUTLOV
United States
Over 1 year using the app
Privy Operations replied April 19, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training