Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

September 19, 2016

So easy to use and works fantastic. It has settings to make it operate discreetly without driving my visitors crazy. Interfaces with my pro e-mail service seamlessly! I also like the fact the app developer is ready to help when and if you need it.

Stick It Us
United States
11 months using the app
March 20, 2017

So far so good. Everything seems fairly straightforward.

Carmen Jean
France
11 months using the app
June 5, 2018

great app always very helpful if I am stuck

Meika Collective
Australia
11 months using the app
December 5, 2019

Great app. Free, easy to use, great intent. Made it much better when launching my store for the first time.

Palais De l'Encens
United States
11 months using the app
Privy Operations replied December 6, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 13, 2018

Easy to use. Up and running very quickly

Imperial Phoenix Kess
United States
11 months using the app
August 31, 2017

Great Tool, helps me get more customers, and enable me to market to them.

Ol South Vintage
United States
11 months using the app
March 28, 2017

These guy's have been great to work with, we had a fairly unique situation in a Shopify Plus environment moving from a Drupal environment. They listened to our challenge, understood what we were trying to achieve and worked with us to accommodate.
Great job.

Showerspassuk
United Kingdom
11 months using the app
May 26, 2017

Very excited. Great app! :) .. nothing to add :)

Sugardaddys
Germany
11 months using the app
May 7, 2019

Just started using this app! The support team is a lot of help - gave me a lot of insight into email marketing.

konjii
Australia
11 months using the app
Privy Operations replied May 7, 2019

Great to hear, thanks! I've passed that feedback along to our support team. As you get started, feel free to check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 25, 2017

easy to install, setup and design. Integrates smoothly with email provider, and all for free?? Too perfect!

Gym Titan
United States
11 months using the app