Reviews (24,911)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.
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This has really helped capture some of those random visitors e-mails! And I love how I was able to set up a little icon that is still very attention grabbing without being obtrusive (it's the icon in the bottom right of my site if you want to check it out)!
Great easy app to use! :-) Easy templates and seamless integration, we had it collecting e-mail addresses within a few minutes.
Far too expensive for south african economy, especially since we only need it for pop up forms and spin wheel, should come up with better priced option, maybe one for only using sign up forms and spin wheel
Thank you for the feedback, and I'm sorry you were disappointed by our recent price change. We believe our new pricing puts us more in line with the needs of the market and the majority of our customers who are getting more features for a better value. If you're an existing customer and your price was negatively impacted by this change, we'd be happy to work with you! Just shoot us an email at support@privy.com and we'll put you in touch with the right people.
gerneral, Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app
Thanks for the review! Let us know if we can be of any help at support@privy.com.
love this app! its so helpful :)
Easy to install! Great features that are easy to customize them for the free plan too!
Seems it is a great app, Will update review after some time after having experience. Some different forms should be in added
Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training
I used this app to start creating a client database, it helped a lot to get more client's email and sending them our email marketing campaigns, five-star service, very useful even in their free version
Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com
I like the fact that its helping me to get more customers sign in to Fiesta Ziesta mailing list. Also, its helping me to grow my sales by giving my customers a discount when they sign in.
We have tested out several other similar apps and we chose to roll with Privy for the following reasons:
1) Privy works on mobile - Check
2) Privy looks great and easy to use - Check
3) Privy reporting metrics are easy to understand - Check
4) Privy sync’s with other mail app’s - Check
5) They have a very unique banner option that we really enjoyed testing out. A lot of other apps have similar feature sets, but we really fell in love with one of Privy’s banner sets. Yes, great design can tilt the pendulum.
**Bonus**: Offer codes that can only be used once or for first-time purchases.
If there was a single drawback ( and this is 100% manageable one if you have patience ) the backend isn’t the easiest to navigate. It looks very un-intimidating with the colors and fonts, but the UX/UI is slightly confusing with all of the tabs inside a campaign having their own set of options that open in different pages. You can sometimes forget where certain actions are to adjust or change.
This is par for the course though, and any e-commerce owner should understand this more then the common person. The Privy team needs to see where the pain points are and I am sure they will adjust the app accordingly.
For the robust feature sets provided by Privy, and the well designed easy to set up mobile compatible opt-in banners, I think it would be hard to find a better option out there that would suit our needs.