Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited March 4, 2019

very very very good good good good thank you a lot goodvery very very good good good good thank you a lot good

Inksnowflying
Japan
Over 1 year using the app
November 15, 2018

I am still learning how to best utilize it but so far has been very helpful. and the minimum number of required characters on this is kind of bullshit.

Cheaptotes
United States
Over 1 year using the app
September 14, 2019

I installed this app to use the pop-up system on exit attempt. It's not bad at all for what I've experiment. Once the free trial period passed the prices are very expensive for a shop that actually have big moderate to excellent traffic.
However, Privy seems to have an awesome team to help you make the application profitable with its many possibilities.
I recommend this app for those who know perfectly the behavior of their audiences to matched with the possibilities of the app and make it mostly profitable.

4 stars because some time pop-up doesnt trigger for an obscure reason.

PURE
France
Over 1 year using the app
Privy Operations replied September 17, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.

February 19, 2018

I just download the app. I will give you guys a review after a few days.

Ohmybabyco
United States
Over 1 year using the app
Edited November 16, 2017

Great app so far. I've been using it for two months now and generated 15 customers by this app.

Brown Luxury
United States
Over 1 year using the app
January 18, 2017

Privy is easy to use and their support is good...pretty happy with this app for the year+ that I've used it!

Hollabears
United States
Over 1 year using the app
October 13, 2016

simple and functions beautifully!

Bread Loaf View Farm
United States
Over 1 year using the app
June 7, 2017

This is it - We've used Privy from the beginning and has really benefited us in capturing consumers with exit intent. Thank you!

Sundae School Inc
United States
Over 1 year using the app
July 11, 2018

Really fantastic! Easy and fast! Congrats

Lorealcorner
Spain
Over 1 year using the app
March 8, 2017

new to this. hope its good and gives me what i need

Adrianasnaturals
United States
Over 1 year using the app