Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 28, 2017

Fantastic works perfectly integrate with my email provider.

Magnesium
United States
Over 1 year using the app
September 22, 2016

Extremely easy to set up and started seeing and increase in traffic right away! I would definitely recommend to anyone looking to better their online store.

Clean Label Nutrition
United States
Over 1 year using the app
March 4, 2017

So far everything is going great, still learning but its getting there :)

Thrushop
United States
Over 1 year using the app
March 1, 2019

Really love this app so far. A lot of wonderful features and customer service was very helpful and quick to respond to the questions I had. Nice job Privy!

NKHenry bags and accessories
United States
Over 1 year using the app
Privy Operations replied March 2, 2019

Thanks for the great review and for choosing Privy!

September 3, 2019

09/03/2019 - Just started using this app for LilisHomeBoutique.com. I will leave a review once I've had a change to work with it.

Lili's Home Boutique
United States
Over 1 year using the app
Privy Operations replied September 3, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

November 7, 2019

This app is great. It makes popups easy and customizable. Would recommend for a new shopify store owner like me

endlessengineering
Australia
Over 1 year using the app
Privy Operations replied November 7, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 28, 2017

Good service, design process can be a bit better

The Strong Survivalist Store
United States
Over 1 year using the app
March 18, 2020

This app has been very beneficial to me in growing my email list and capturing abandon carts. It’s allowed me to extend my reach In broadening my customer base and building retail relationships.

Shoe2Envy
United States
Over 1 year using the app
January 26, 2017

Amazing! Absolutely perfect! My newsletter sign up is better than I ever imagined! L.O.V.E. the confetti on the thank you screen! I just wish it would show on mobile view! :)

Kitschy Doodles
United States
Over 1 year using the app
May 2, 2017

Ben and the team at Privy have been amazing to work with. The app provides a simple and beautiful way to add popups, flyouts, and overlays across the site and target specific users. It also works great with Klaviyo!

Holstee
United States
Over 1 year using the app