Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited February 8, 2020

Works really well. We're just using the free plan and it works great. No issues with it at all. Great editing and customisation ability. Using it across out two stores. Will upgrade to the paid version in due course.

Gifts Actually
Australia
Over 1 year using the app
June 21, 2017

works great, nice interface, no complaints

Hello Novo Es
United Kingdom
Over 1 year using the app
Edited June 17, 2019

Super great helped with a lot of abandoned carts now I will be broadcasting so I will need to upgrade from the free plan

Mala Beads Man
United States
Over 1 year using the app
Privy Operations replied June 17, 2019

Great to hear, thanks! If you want to get a demo of the paid features, you can give us a shout at sales@privy.com and one of our reps will be happy to show you what we can do.

October 20, 2016

Very easy to use and great platform.

Frugal Shop
United States
Over 1 year using the app
January 26, 2017

Very easy to use! I downloaded the app and it instantly walked me through each step to create my first campaign!

Barbwire Barbie Boutique
United States
Over 1 year using the app
March 9, 2020

Nice app.
Good options for designing, setting up engagement, gathering emails etc.
Keep up the good work! :)

Five Dollar Shake
United Kingdom
Over 1 year using the app
August 25, 2019

The features look complete, but I am still confused on how to deal with certain technical things. I sent 2 questions already and seemed like they are still in the queue.

ecofavo
Indonesia
Over 1 year using the app
January 31, 2020

Its a really good way to get more customers on your site to buy stuff, It really took our site next level

Taglio Hair
Netherlands
Over 1 year using the app
Privy Operations replied February 6, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 10, 2017

So far, a very easy setup process!

Necklace Canada
Canada
Over 1 year using the app
March 16, 2017

Great app! easy to use... dont like the privy logo in the bottom though...

Homeish
Denmark
Over 1 year using the app