Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 25, 2017

Works great i never had a problem with this app. The website is easy to use and integrate with other apps.

Alpha Wolfman Shoes
United States
Over 1 year using the app
August 25, 2017

I love this app. Thank you so much.

Craft I Am
Australia
Over 1 year using the app
November 5, 2017

So far so good! Easy to work with and super helpful vs downloading more apps everything is right here!

B Nicole Boutique
United States
Over 1 year using the app
November 8, 2017

Dont know yet. Just installed

Dinosaur Parts
United States
Over 1 year using the app
September 25, 2018

My problem of collecting and managing emails was solved after a few clicks into the app. Very functional even on a free plan.

Minga Foods
Ghana
Over 1 year using the app
May 1, 2017

Helpful and useful to get subscribers

The Coffee Snob
South Africa
Over 1 year using the app
Edited January 25, 2019

Love this app! Very easy to use and if you cannot figure something out the customer service and support team is amazing. They will help you with anything you cannot figure out. The app also helps you capture emails and drive traffic to your store. Definitely recommend this app.

Shop Snazzies
United States
Over 1 year using the app
Edited July 6, 2019

This app has replace Mail Munch and is working great! It was easy to get setup and I needed that. I hope they offer more free stuff to the free plan. I am a small business and appreciate the free plan to start with. Thank you

Ozark Country Snowmen
United States
Over 1 year using the app
Privy Operations replied July 2, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

January 5, 2017

Privy makes setting up email signup forms quick and easy. No coding needed. And you cant turn it on or off with a click of a button (unlike Klaviyo popups for example).

Updating the actual popup is easy, so you can change it up depending on promotions you run. Love integration with Klavio and ability to sync it with different lists you have in Klaviyo account.

The free version has enough fo a basic email popup and the pop-up feature can be disabled too since google penalizes for that now on mobile devices. If you want to keep the pop-up on desktops but disable on mobile devices you will have to upgrade to a paid version.

Pretty Fireplaces
United States
Over 1 year using the app
September 28, 2017

Solid experience. Time to value is short. Great builder.

Washington Redskins Store
United States
Over 1 year using the app