Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited April 7, 2017

Fantastic app and already recommended to others! :)

Myimperialstore
Australia
About 1 year using the app
August 14, 2017

Easy to use easy to install love it

Jlowe24
United States
About 1 year using the app
March 13, 2017

Great app. Very intuitive to use.

Truprotein
United Kingdom
About 1 year using the app
May 31, 2022

GREAT APP! The experience after purchase is incredible! They really have the skill to create more conversions in just a few days after you purchase!

Modanostra
Slovenia
About 1 year using the app
July 24, 2018

Would be lovely if it actually let me save my changes

Etige
Canada
About 1 year using the app
November 13, 2019

I use this app for exit intent and abandoned carts and so far it's great and easy to figure out how to use.

LuxeCity Rugs
United States
About 1 year using the app
Privy Operations replied November 14, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 10, 2016

This app is helping me a lot for the business of sushi delivery in Palma de Mallorca. Definitely 100% recommended, I am converting leads super easy!

Takara Sushi Art
Spain
About 1 year using the app
March 7, 2017

I've just started using it so I really don't have much of an opinion right now. Set up is all pretty straight forward. I'm stuck on the coupon code and how to get it to appear in the Thank You email, but other than that, so far so good!

T Langhans
Canada
About 1 year using the app
July 24, 2017

Love it! With the proper customization, this app gives you the power to add a professional touch to your ecommerce site. Haven't perfected it just yet, but i've gained over 100 new subscribers to my email list, thanks to Privy!

-Scott Walker
www.wlkrthreads.com

Wlkr Threads Design
United States
About 1 year using the app
August 4, 2017

Very Easy to use and helps me re market to potential customers and convert more customers by offering discount codes for opting in! I love how quick and easy it is to setup thanks for making the app!

Endlesstrends
United States
About 1 year using the app