Reviews (24,917)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.
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This app has been good for my website www.atlcanvas.com!
Easy to use! Great tool to boost up your CRM...
had trouble syncing email service
Simple to use, tons of customization, good support.
Their product is good, I have no problems with it. The thing I don't like is the retention tactics they use to keep you subscribed to their services. It takes a click to set up a plan to use Privy, but you have to reach out via email for them to cancel your account. I reached out last month to cancel my plan or look for a way to reduce the bill amount but I never got a response. Now I only want a single option, which is to cancel it altogether. At least have a phone number to call or a self service section. Live chat says they can't process cancellations which only make things less convenient.
Make sure you have a ladder ready to climb out before you jump into this hole.
Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online.
I used this app to help me get customer's data. I really like how it does work. It would be nice if I can also get phone number of customer.
Excellent. Everything works great. It's still my primary means of getting new subscriptions.
SE MIRA BIEN, AUN NO LO HE PROBADO, PERO PROMETE SER MUY BUENA HERRAMIENTA, SOLO ESO TENGO QUE DECIR
Pretty slick. I've just finished setting up my first discount offer. I'm looking forward to seeing how it converts!
I don't know why we didn't use Privy sooner. Truly amazing app for your store.