Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 19, 2017

uma app excelente e muito competente

Lojabio
Portugal
About 1 year using the app
December 17, 2021

It's an okay app. The $15 is a bit steep to justify for the features it offers for that price. The emails were cumbersome to say the least. This is on my list to delete now that the heavy holiday traffic season is over because the value just isn't there for me.

fitformorestore
United States
About 1 year using the app
June 6, 2017

love how these guys help young sellers out!

Alarm Clock Direct
United States
About 1 year using the app
December 15, 2017

Privy is a great free tool that allows to you capture mobile traffic, something many shopify themes don't allow.

Rockbridge Guitar Company
United States
About 1 year using the app
August 8, 2019

Works great! Smooth email sending features and lots of customization options. Privy really does the job needed!

Planner Press Designs
United States
About 1 year using the app
Privy Operations replied August 9, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 25, 2017

Great app for collecting your customer emails.
It's free and easy to use :)

Misswimsuit
Israel
About 1 year using the app
Edited March 15, 2017

I love privy!
It is my favorite app by far and does alot in free mode...
Once you get it all sorted you will upgrade .
www.bakiclothing.com

Baki Bamboo Fashion
United States
About 1 year using the app
January 27, 2020

Very easy to use and solid customer service. Will always use this. Even the free version has a lot of features that are helpful. It can be annoying when an app has a free plan, but the free plan literally has none of the useful features. Privy gives you plenty of value on the free plan.

Riveting Rugs
United States
About 1 year using the app
Privy Operations replied January 28, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 12, 2019

No problems and seems like a decent ap. Its not perfect with creating and editing emails but good enough for what we need.

Mooch Art Supplies
United Kingdom
About 1 year using the app
Privy Operations replied June 12, 2019

Thanks for the review and feedback! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 6, 2016

LOVE Privy! They are wonderfully easy to contact if you have any questions and the features on this app are SO useful! Happy I found it and proud to have it as part of my eCommerce shop!

Style Decor More
United States
About 1 year using the app