Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited January 24, 2020

Works like they said. Simple Fast and effective way to promote your website with discounts and/or special information.

Jmanphoto
United States
Almost 4 years using the app
Edited April 9, 2020

I have just finished setting it up on our website, it looks very promising. We've been receiving new signups everyday. Will try to explore the app more.

Play Date Collection
Philippines
Almost 4 years using the app
June 23, 2023

I have been a devoted user of Privy for several years now, and I cannot express enough how much this incredible platform has transformed my website's engagement and conversions. Privy's pop-up forms have proven to be a game-changer for my business, and I am thrilled to share my positive experience.

Upon integrating Privy into my website, I immediately witnessed a significant improvement in capturing leads and expanding my email list. The user-friendly interface made it a breeze to create visually stunning and highly customizable pop-up forms in just minutes. Whether I wanted to promote a newsletter subscription, offer an exclusive discount, or gather valuable customer feedback, Privy had the perfect solution for my needs.

What truly sets Privy apart is its vast range of targeting options. I was able to personalize my pop-up forms based on specific user behaviors, such as exit intent, scroll triggers, and timed delays. This level of customization allowed me to deliver targeted messages at precisely the right moment, resulting in increased engagement and soaring conversion rates.

Privy's advanced analytics dashboard deserves special mention. It provided me with comprehensive insights into the performance of each pop-up form, allowing me to track impressions, click-through rates, and conversions. Armed with this valuable data, I was able to make informed decisions and fine-tune my campaigns for even better results.

Furthermore, Privy seamlessly integrates with industry-leading email marketing platforms, such as Klaviyo and Attentive Messaging, enabling me to effortlessly manage my growing subscriber base. The automation capabilities ensured that new subscribers were seamlessly added to my email lists, saving me precious time and streamlining my marketing efforts.

When it comes to customer support, Privy has consistently exceeded my expectations. Their team is always prompt, knowledgeable, and genuinely dedicated to resolving any issues or addressing my questions. The level of commitment they demonstrate towards customer satisfaction is truly remarkable.

In summary, Privy has revolutionized the way I engage with my website visitors. With its intuitive interface, extensive targeting options, powerful analytics, and exceptional customer support, Privy has become an indispensable part of my marketing strategy. If you're looking to supercharge your website's conversions and capture leads effectively, I highly recommend giving Privy a try. You'll be amazed at the remarkable results it delivers.

Fancy Bands
United States
Almost 4 years using the app
June 5, 2018

EASY TO USE. Video tutorial was helpful.

Turmeric Latte Mix
United States
Almost 4 years using the app
May 27, 2019

Great app! Easy to navigate.
Plan pricing is pretty reasonable.
It's a shame you can't send any campaign emails on the free plan though!

BossybyKeeda
Australia
Over 1 year using the app
Privy Operations replied May 29, 2019

Thanks for the review and feedback! Really love it! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 22, 2019

free service appreciate
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

ISaleuk
United Kingdom
Almost 4 years using the app
Privy Operations replied November 22, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

July 28, 2017

I REALLY LIKE THE SIMPLICITY OF IT

Detroit Street Apparel
United States
Almost 4 years using the app
April 2, 2022

The more I try and use it the more features I find either don't works or don't work as perhaps Privy suggest, shame, it used to be a great company but they seem to be focusing on new products although I rarely see them rather than fixing all the glitches in the basic system. I still have an unresolved issue

Vincent and Barn
United Kingdom
Almost 4 years using the app
Edited October 18, 2019

Used this app before and I'll use it again. Does the job. Always free version is great. I would definitely recommend.

beatpods.co
Canada
About 1 month using the app
Privy Operations replied October 18, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

March 31, 2019

5 stars
great app
love it
i recommend
does the job
buy it
yessssssssssssssssssssssssssssssssssssssssss!

Happy Brilliant
United Kingdom
About 1 month using the app
Privy Operations replied April 1, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.