Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

February 21, 2017

Very easy set-up. Works great!

Gersing Cellars
United States
10 months using the app
June 23, 2017

We have used Privy on our Wordpress and Shopify sites to great success! Great integration and ease of use make for a must-have marketing tool! We ran into a small issue connecting from Wordpress to a new Shopify site - and the tech team at Privy worked hard to figure out a solution to getting us back up and running quickly!

Evolution Beauty Bar
Canada
10 months using the app
Edited September 24, 2018

One of our favourite free apps!
Love how it easily integrates with our Mailchimp email service.
Does what it's supposed to.

Www Protectyourself Com
Canada
10 months using the app
May 4, 2017

Easy and straight forward to use like Shopify

Austin Monkey
United Kingdom
10 months using the app
March 30, 2019

Easy to use, nice interface, almost all setup. So far I like it! It does ask for a review too quickly tho...

Toyzarama
Canada
10 months using the app
Privy Operations replied April 1, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 6, 2016

Excellent app. Very flexible and does exactly what it is supposed to do (unlike other apps here). The user interface is lovely, and we they get brownie points for the fun confetti displayed after signup. Some paid apps could definitely learn a thing or two with these guys! Thanks!

Missx
Australia
10 months using the app
August 22, 2016

Great App. I am seeing an increase in customer sign ups. Privy offers customization features to help integrate smoothly into my website.

Jnk Gift Shop
United States
10 months using the app
November 22, 2017

Cool app, really helpful !!!!!!!

Vonastone Market
United States
10 months using the app
September 23, 2016

Very easy to use - my only complaint is that i don't like how when the list of emails is shown, i cant copy from the main list. every time i have to click on the email individually and it brings me to a new page and i have to hit the back button all the time. it's not necessary. otherwise i love this app.

The Laguna Room
United States
10 months using the app
July 11, 2019

I love this app! SO easy to use and I think it will bring great traction to my business! I would always recommend this.

Leather and Lace Western Boutique
United States
10 months using the app
Privy Operations replied July 12, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com