Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 17, 2020

Really nice functionality, the signup popup and corner/floating notifications integrate really nicely. My only issue is their dashboard is really quite confusing, it's not easy to get out of the layout editor screen to go back and edit your form without hitting a Cancel button that makes it seem like you're going to lose all the changes you've made to the whole campaign. However all the individual elements within the process work really nicely, I think it just needs someone to do a UI audit of the process. I'm using the free plan and am small enough to stick with this but I think if I do move up to a paid tier, I'll probably keep using it.

SSG
United Kingdom
About 1 year using the app
June 10, 2016

Privy makes it easy to customize your own pop-ups for email sign up, coupon codes etc. It's a great way to add customers to your email list!

Grandwall
United States
About 1 year using the app
September 19, 2019

Great app and easy to use. Love the functionality on offer even in the free version. Would defo recommend.

EASY PRINT AND SIGN CO
Australia
About 1 year using the app
Privy Operations replied September 20, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 27, 2021

Muy buena aplicación, ayuda mucho a la experiencia de usuario y las ventas aumentan considerablemente.

Calia Jewellery
Chile
About 1 year using the app
July 15, 2019

very good ! will recommand it to our friends to ues!
happy to use it and will tell more people use
glade to use this software now .

JQQBEST
China
About 1 year using the app
Privy Operations replied July 16, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited June 14, 2017

Privy is exactly what I needed for my new website. Awesome !!

Venture Teez
United States
About 1 year using the app
Edited December 20, 2022

So far it's been good! I used this app to get more people on my mailing list and it was really useful. Jenny really helped us set up for BFCM, she set up a few calls to help with all of our email marketing and made sure our pop ups were in place and ready for the big 4 days where we have the biggest discounts. I really appreciated her help and also being on hand whenever I need to ask a question or help with setting anything up. Jenny really knows her stuff when it comes to making scheduled marketing seamless. I hope to work with her more in 2023.

SOMYA LONDON
United Kingdom
About 1 year using the app
Edited August 1, 2017

Really easy to get started, even for non IT people. brilliant. Excellent app for Shopify

Nutritionalorganic
United Kingdom
About 1 year using the app
October 29, 2016

Privy is a must-have app for each of our Shopify stores. The ease of use of this app as well as the detailed reporting on our campaign's success means that we can quickly and easily convert our traffic into sales and leads.

Ramp Champ
Australia
About 1 year using the app
August 28, 2017

Haven't used yet so don't know about the support. But so far so good.

Playground Pasttimes
United States
About 1 year using the app