Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

Edited December 20, 2022

So far it's been good! I used this app to get more people on my mailing list and it was really useful. Jenny really helped us set up for BFCM, she set up a few calls to help with all of our email marketing and made sure our pop ups were in place and ready for the big 4 days where we have the biggest discounts. I really appreciated her help and also being on hand whenever I need to ask a question or help with setting anything up. Jenny really knows her stuff when it comes to making scheduled marketing seamless. I hope to work with her more in 2023.

SOMYA LONDON
United Kingdom
About 1 year using the app
Edited August 1, 2017

Really easy to get started, even for non IT people. brilliant. Excellent app for Shopify

Nutritionalorganic
United Kingdom
About 1 year using the app
October 29, 2016

Privy is a must-have app for each of our Shopify stores. The ease of use of this app as well as the detailed reporting on our campaign's success means that we can quickly and easily convert our traffic into sales and leads.

Ramp Champ
Australia
About 1 year using the app
June 27, 2017

Just started using Privy - super user friendly and easy to set up!

Threads Boutique Ltd
Canada
About 1 year using the app
August 28, 2017

Haven't used yet so don't know about the support. But so far so good.

Playground Pasttimes
United States
About 1 year using the app
October 23, 2018

I love this app has great features available even on the free plan. The reason for my 4 star review instead of a 5 star is due to some minor UX issues when creating campaigns.

DewBerry Decor
United States
About 1 year using the app
September 19, 2017

This is an useful app for everyone in the e-commerce. It is easy to use and effective.

Maliha Fashion Boutique
United States
About 1 year using the app
March 12, 2018

Really easy to use, simple and effective. Cant wait to see how it goes

Regette Co
Australia
About 1 year using the app
November 16, 2016

So far, so good. This has been easy to set up and the designs for pop ups are beautiful!

The Legacy Collection Shop
United States
About 1 year using the app
March 13, 2018

seems legit, will see how it works out moving forward

The Peach Panda
United Kingdom
About 1 year using the app