Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

March 27, 2017

So easy to use. We absolutely love it. One of the best apps on Shopify plus it is free!

Vadabysivada
South Africa
About 1 year using the app
February 23, 2017

We love Privy. It's a really useful app to seamlessly capture engaged browsers and convert them into customers. Well done, guys!

Fishermans Store
United States
About 1 year using the app
January 31, 2020

STILL TRYING TO FIGURE OUT HOW TO FULLY NAVIGATE EVERYTHING, HOWEVER.. IT APPEARS TO BE A PRETTY COOL AND EFFECTIVE APP SO FAR!

Closet Glam Boutique
United States
About 1 year using the app
Privy Operations replied February 6, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

March 21, 2019

WORKS GREAT, LOVE THE APP AND INTERFACE. HAVE USED ON MULTIPLE STORES! PLENTY OF FREE FEATURES AND WE'VE GOTTEN MANY SUBSCRIPTIONS

Safar Bag Co.
United States
About 1 year using the app
Privy Operations replied March 21, 2019

Thanks for the review and thanks for being a loyal customer!

March 30, 2019

Privy is a great app that has all the features that someone would need. It is also extremely easy to use

Seeds Jewelry
United States
About 1 year using the app
Privy Operations replied April 1, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 8, 2017

so very effective and easy to use

Vivolicious Au
Australia
About 1 year using the app
December 4, 2017

This app is very easy to use and it helps my store alot

Ds Luxe Hair Extensions
United States
About 1 year using the app
Edited March 9, 2017

beautiful and perfect. Very powerfull and compleate.

Mura Pezza
Italy
About 1 year using the app
Edited March 19, 2019

I know once I truly work with the app -it will be awesome. I just have a slight learning curve at the moment.

L & M Candle Company
United States
About 1 year using the app
Privy Operations replied March 20, 2019

Thanks for the feedback! We have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

August 9, 2017

Easy and Friendly to use. Easy to customise and implement through Shopify.

Babymina
Australia
About 1 year using the app