Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

March 31, 2018

This app helped my site to look so much more professional. Thank you!!

Tilton Street
United States
About 1 year using the app
June 1, 2018

Looks good so far! Have been using it to create a pop up to ask people on my website to enter their email address.

Artsy Phone Cases
United Kingdom
About 1 year using the app
November 13, 2017

Hello,

Can you please help? I signed up for a yearly plan in July but cancelled right away and was told I would get a refund but I have not heard back from support despite several emails! I really need to resolve this.

Bloomtown Botanicals
United Kingdom
About 1 year using the app
August 2, 2017

Haven't had much time to try the app in a real world environment. But it works nice, easy to use, so far so good.

Niveau Labs
United States
About 1 year using the app
September 4, 2019

Great app! The free version is great if you're just getting started.

AXOT
Australia
About 1 year using the app
Privy Operations replied September 5, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 25, 2017

Id recommend privy to all shop owners who want to increase and secure a return customer. Privy's app is easy to install and integrate with your all ready installed apps.

Sexyjoysoflife
United States
About 1 year using the app
October 26, 2019

I'm just getting started but the application seems pretty user-friendly so far. Looking forward to seeing what it can do.

Milky's Baby Outfitters
United States
About 1 year using the app
Privy Operations replied October 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

September 6, 2017

very intuitive highly recommend

Cannamerchandise
United States
About 1 year using the app
Edited September 19, 2019

Great interface and easy to use. Instant updates on my site so I can see what I'm getting in real time.

Black Dog Engraving
United States
About 1 year using the app
September 16, 2017

This company is great. Easy to use, quick and efficient. I love Privy!

Artisun Bath
United States
About 1 year using the app