Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

August 25, 2017

--------------------------good app thanks a lot

Woodver
United States
About 1 year using the app
July 9, 2016

Privy has been such a wonderful tool for us as a small, but growing business. Since we have a small staff, much of the marketing and all of the web-store is taken care of by one person (myself, mostly)--having Privy to manage our automatic marketing assets has been such a life saver. We can trust Privy to take care of the things we would normally spend hours doing. :)

Capitol Luggage
United States
About 1 year using the app
March 18, 2017

Privy was one of the first email capture apps that I installed. I wanted to try something new so I uninstalled Privy to try another app/strategy. Here I am back reinstalling Privy! I came back after seeing more success and better support compared to the competitor apps for Shopify.

Kittenme
United States
About 1 year using the app
June 11, 2017

Great FREE app for start-ups who are watching their budget!

I like the ability to upload your own designs, the setting of triggers (to not be irritating), customization (hyperlinking on photos or text), the movability of elements and email csv exporting.

It also allows multiple live campaigns. I used 3 - email popup after scrolling 25%, discount popup in 5 minutes and exit intent flyout banner with my images. The only thing is that the flyout banner wasn't resizable.

I'll probably upgrade in the future to remove the branding but it really isn't that noticeable after making customizations.

Allretail
United States
About 1 year using the app
August 5, 2019

This app works well. But I have a suggestion, the default Exit Pop Up should include more fields, e.g. birthday, mobile number etc. Then it is for the user to decide whether to untick certain fields.

Shopbeep
Singapore
About 1 year using the app
August 7, 2017

Helpful Email Advertising App

3rd World Street
United States
About 1 year using the app
March 27, 2018

Fantastic App, especially the Country specific function!

Rainforestherbsshop
Malaysia
About 1 year using the app
February 25, 2017

good app overall rated four stars.

Afias Closet
United Kingdom
About 1 year using the app
January 28, 2018

very good app et this will help to grow my email list

Shopayy
Germany
About 1 year using the app
February 8, 2017

easy to use although have no idea if i've synced up with FB power editor! Will soon find out.

All Things Lucy
United Kingdom
About 1 year using the app