Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 21, 2017

Just starting, but looks great!

Sosw
Mexico
About 1 year using the app
June 18, 2019

I really like this app - but I don't understand the reporting, it's so basic! Much prefer MailChimp reports.

Masses Of Lashes
Australia
About 1 year using the app
Privy Operations replied June 19, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

December 3, 2015

Great app to have! Easy to setup too.

Winston Finn Clothiers
Canada
About 1 year using the app
Edited January 24, 2024

Really bad - it keeps getting in the way when I am trying to customize my Shopify site. Can you turn it off while I am editing and working on the back end of my website?

Dana Cooper Bermuda
United States
12 months using the app
October 1, 2016

Does everything and more that I needed it to do! Would definitely recommend it.

See Sonder
United States
About 1 year using the app
October 26, 2016

So far, I think the Privy app is very easy to use. Thanks!

The Composting Network
United States
About 1 year using the app
March 6, 2017

Very nice app with awesome & easy custumizes, best pop out app to catch custumers mails!

Itgirl Shop
United States
About 1 year using the app
Edited September 11, 2019

This app works amazingly and collects the emails required. Does exactly. what it says on the tin with helpful support members such as Lloyd

Serene Vibe
United Kingdom
About 1 year using the app
December 28, 2017

easy to use program and looking forward to use it for a long run

Exxrotica
United States
About 1 year using the app
May 1, 2017

giving this a go ... quite impressed!

Dolly Pattern
United Kingdom
About 1 year using the app