Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 29, 2017

this is a good app but very limited unless you are willling to pay

Olivergrey
United States
About 1 year using the app
January 3, 2024

Privy has been a fantastic benefit to our business in systemising and automating a large portion of our email marketing. Whenever I need help my account manager Carley is always able to assist me in a quick manner. We will be continuing with privy throughout the coming year and look forward to driving more sales to our business!

Relish Gourmet
Australia
11 months using the app
May 30, 2018

Easy site to use and set up. I love it so far.

Black Well Traveled
United States
About 1 year using the app
July 18, 2018

I didn't use it too much because I just signed up, but so far so good.

Printing The Moon
United States
About 1 year using the app
January 7, 2017

Maybe it's just me, but i don't find this app very user friendly (unless having the paid version?) I set up a campaign, but when a customer signs up, no email with the discount code is delivered to them... Otherwise I like it.

Trending Now Threads
United States
About 1 year using the app
January 31, 2017

Works great - good customization - gives a lot in the free version!

Better Habit
Denmark
About 1 year using the app
July 26, 2018

Easy to use, and pop ups are clean.

Quality Golf Cart Covers
United States
About 1 year using the app
September 16, 2019

So far so good. Nice, Clean & Intuitive. Looking forward to improving my sales using Privy. Definitely recommended!

Vamos Performance Apparel
Philippines
About 1 year using the app
Privy Operations replied September 17, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 18, 2017

this app is great and simple for first time users

Ventureparty
Australia
About 1 year using the app
November 28, 2017

Everything we need, nothing we don't.

Iwsc Invicta
United States
About 1 year using the app