Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

August 18, 2017

Easy to set up and great interface

Dipt Co
United Kingdom
11 months using the app
April 8, 2019

very poor customer service. Exit pop-up works ok, but to sort out paid services and get customer support almost impossible!

Flobell Boutique
United States
11 months using the app
Privy Operations replied April 11, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Hope we can turn that around quickly.

January 18, 2018

Early days with using this app, but it appears to do what it says on the tin. Would be great it the free version didn't have their branding, but understand why they do, hence the 4 stars instead of 5.

Whiteweddingandparty
United Kingdom
11 months using the app
Edited May 4, 2017

So far so good. Very easy to setup as a store owner and easy for my customers to enter their information. Thank you Privy

Janel Cosmetics
United States
11 months using the app
December 29, 2016

Good app for building email list.

Bigbaymart
Bangladesh
11 months using the app
May 16, 2019

this app is helping me really well and id like to learn more and use it in my future ecommerce websites

Kolokoy Gears & Apparel
Canada
11 months using the app
Privy Operations replied May 16, 2019

Great to hear, thanks! If you want to get a demo of the all of our features, you can give us a shout at sales@privy.com and one of our reps will be happy to show you what we can do.

May 6, 2018

So far it is very easy to use!

Crook Optics
United States
11 months using the app
August 16, 2018

Easy to use. works great hope to see results

Mxr Collective
Australia
11 months using the app
July 9, 2017

Very user friendly and easy to set up. Great basic templates.

La Lueur Cosmetics
United States
11 months using the app
Edited January 21, 2020

Great, loving the work that Privy does. The app simplifies the marketing, popup and email process and is a super easy way to managing our email marketing.

iTakTech
Hong Kong SAR
11 months using the app
Privy Operations replied January 22, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com