Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

August 29, 2021

Customer service is not good. I have had an issue now for more than a month. Send numerous email and issue still not fixed. We are working on switching out this app.

Gaelle Cosmetics
United States
11 months using the app
April 4, 2020

I have only just started and This app is really easy to learn for a beginner. I can't wait to do more.

Miss Pie Designs
Australia
11 months using the app
March 10, 2017

I really enjoy using this app for promotions and discounts!

Martyjs Online
United States
11 months using the app
July 6, 2018

Excellent !

Good app. Very easy to configure and will add to newsletter signup and conversion.

Stealadealuk
United Kingdom
11 months using the app
July 18, 2017

love it! Works well with shopify. Helps you do tasks that you thought were hard to do.

Ismi Jewelry
United States
11 months using the app
February 21, 2018

very easy to use! i was able to set my first campaign in 10 mins after signing up for the first time.

Mojopendantlights
Australia
11 months using the app
September 5, 2016

Overall this is a great app for pop-ups and email capture.
The interface is clean and professional and service is excellent.

One thing that bugs me is the monthly price.
If you want to get more detailed information from your subscribers, the dynamic hidden fields are only available on the Growth account which is 199$ per month.

I'm presently looking for another option since I can't really afford to invest 2400$ per year on this option yet...

Nanukhardcases
Canada
11 months using the app
October 6, 2017

Privy is a great tool to have and use to progress in your online business. I highly recommend investing with this app if you're serious about your businesses future.

Dt La Richelle
United States
11 months using the app
September 26, 2019

too many sellers use it,so I will have a try too.too many sellers use it,so I will have a try too.

numbersea
United States
11 months using the app
Privy Operations replied September 27, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

May 13, 2017

Really really Good, Well worth while using...

The Free Shipping Shop
New Zealand
11 months using the app