Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

March 25, 2020

Privy is awesome and superb apps. Really impressed............................................................

House Of Athena Store
Australia
11 months using the app
July 11, 2019

love it, very helpful, I use it every single day to track customers and to gain thousands of leads. this is a must-have.

Spartan Strong Academy
United States
11 months using the app
Privy Operations replied July 12, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 2, 2020

Last month I uninstalled privy because of several reasons, and today, I want to re-installed, but I'm shocked because privy will charge me for $140/months Last month I only paid for $20/month via Shopify. Their price increase so significantly and does not make sense.

Softlens Queen
Indonesia
11 months using the app
August 11, 2018

Great app, it's amazing its the best ever hopefully the pop on the dash board will disappear why I am trying to work

Epic Terps
United States
11 months using the app
April 23, 2019

Just started using this app and am already very impressed. i haven't even explored all features as yet but am finding it very easy to use and I really like the templates provided.

That Bunny Farm
South Africa
11 months using the app
Privy Operations replied April 24, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 6, 2017

I love privy and I use it for both of my shopify stores!
Easy to use, great customer service and help guides!

designing is easy and works wonderfully!

Benjeebuddies
United States
11 months using the app
October 5, 2016

I have been using Privy for a couple of months now and I am pleased with the amount of things that I can do with it even on the basic plan. It is simple to use and edit as many times as I want! I would definitely recommend this app to anyone starting up with a new website!

Bestindoorgear
United States
11 months using the app
October 6, 2017

Just started with it, pretty good so far!

Straight Up Sweats
Jersey
11 months using the app
February 9, 2017

It's a great app. Early on, I had some issues where my new subscribers were being added to the wrong email list. The customer service team was really quick and attentive, which helped me to get things sorted out in no time. Using Privy has definitely increased my email sign-ups!!

Odd Daughter Paper Co
United States
11 months using the app
April 3, 2017

Super easy to set up. I found it through Shopify, I set it up on my business website and that's it. I am receiving email addresses every day !! Thank you Privy!!! I love it!

The True Armoire
United States
11 months using the app