Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

April 30, 2019

Easy to use. I wish the email campaign function was free. I do not want to pay to create my own emails.

Iddy Biddy Fitness Apparel
Canada
11 months using the app
Privy Operations replied April 30, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 7, 2016

have just launched my website so haven't put into proper use yet but was easy enough to set up, i don't think it has the best options in terms of look but it does the job

Coy Cartel
Australia
11 months using the app
November 17, 2017

Is a good free version. good for beginners

Kixo Ch
Switzerland
11 months using the app
March 6, 2018

Good but doesn't work on iPhones. Fatal flaw!

Burkek
United States
11 months using the app
August 29, 2021

Customer service is not good. I have had an issue now for more than a month. Send numerous email and issue still not fixed. We are working on switching out this app.

Gaelle Cosmetics
United States
11 months using the app
April 4, 2020

I have only just started and This app is really easy to learn for a beginner. I can't wait to do more.

Miss Pie Designs
Australia
11 months using the app
March 10, 2017

I really enjoy using this app for promotions and discounts!

Martyjs Online
United States
11 months using the app
July 6, 2018

Excellent !

Good app. Very easy to configure and will add to newsletter signup and conversion.

Stealadealuk
United Kingdom
11 months using the app
July 18, 2017

love it! Works well with shopify. Helps you do tasks that you thought were hard to do.

Ismi Jewelry
United States
11 months using the app
February 21, 2018

very easy to use! i was able to set my first campaign in 10 mins after signing up for the first time.

Mojopendantlights
Australia
11 months using the app