Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 5, 2016

Overall this is a great app for pop-ups and email capture.
The interface is clean and professional and service is excellent.

One thing that bugs me is the monthly price.
If you want to get more detailed information from your subscribers, the dynamic hidden fields are only available on the Growth account which is 199$ per month.

I'm presently looking for another option since I can't really afford to invest 2400$ per year on this option yet...

Nanukhardcases
Canada
11 months using the app
October 6, 2017

Privy is a great tool to have and use to progress in your online business. I highly recommend investing with this app if you're serious about your businesses future.

Dt La Richelle
United States
11 months using the app
September 26, 2019

too many sellers use it,so I will have a try too.too many sellers use it,so I will have a try too.

numbersea
United States
11 months using the app
Privy Operations replied September 27, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

May 13, 2017

Really really Good, Well worth while using...

The Free Shipping Shop
New Zealand
11 months using the app
March 25, 2020

Privy is awesome and superb apps. Really impressed............................................................

House Of Athena Store
Australia
11 months using the app
July 11, 2019

love it, very helpful, I use it every single day to track customers and to gain thousands of leads. this is a must-have.

Spartan Strong Academy
United States
11 months using the app
Privy Operations replied July 12, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 2, 2020

Last month I uninstalled privy because of several reasons, and today, I want to re-installed, but I'm shocked because privy will charge me for $140/months Last month I only paid for $20/month via Shopify. Their price increase so significantly and does not make sense.

Softlens Queen
Indonesia
11 months using the app
August 11, 2018

Great app, it's amazing its the best ever hopefully the pop on the dash board will disappear why I am trying to work

Epic Terps
United States
11 months using the app
April 23, 2019

Just started using this app and am already very impressed. i haven't even explored all features as yet but am finding it very easy to use and I really like the templates provided.

That Bunny Farm
South Africa
11 months using the app
Privy Operations replied April 24, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

June 6, 2017

I love privy and I use it for both of my shopify stores!
Easy to use, great customer service and help guides!

designing is easy and works wonderfully!

Benjeebuddies
United States
11 months using the app