Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 26, 2017

Very easy to use and integrate.

Aehemp
United States
11 months using the app
November 28, 2017

Great app and highly recommend

Shock Mansion
Australia
11 months using the app
May 2, 2017

This app should be a staple in anyone's Shopify store! I've had great success with it in building my email list. It's also customizable and very user-friendly. Highly recommended!

Eco Meal Prep
Australia
11 months using the app
October 11, 2017

Loving the Privy app. Moved over from Wheelio and although engagement has dropped, I am more conversions with the discount code provided.

Kennedy Brand Clothing
United States
11 months using the app
April 18, 2019

It’s good. mobile interface needs improvement. Why is there minimum 100 character limit? .............

Bare Anatomy
India
11 months using the app
Privy Operations replied April 19, 2019

Thanks for the review! We definitely recommend using Privy from a desktop or tablet. The creation experience is not built for mobile. If you need any additional help, feel free to reach out to us at support@privy.com

Edited April 4, 2017

Real good app!! Very easy to navigate and to design the campaign. Love it.

V Havet
United States
11 months using the app
September 25, 2018

I'm a beginner, and this was super simple to use! It was intuitive, straightforward, and I didn't feel like I was making huge mistakes.

YaBasic
United States
11 months using the app
Edited December 13, 2019

UPDATED REVIEW: Love this app! My site looks so snazzy with the pop-ups. I was able to add a holiday discount and notify my customers of shipping delays during the holidays. Super Helpful!

I'm considering all kinds of fun pop ups!

ORIGINAL REVIEW: So far so good. Kinda too early to tell... I think it's odd to request a review within the first few minutes of using the app....

Wun Wuv
United States
11 months using the app
Privy Operations replied December 13, 2019

Totally understand if it’s too early to give an accurate review. As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

April 28, 2020

Application très intéressantes et assez complete. facile d'utilisation et de mise en place sur le shop.

MonPtit
France
11 months using the app
Edited January 4, 2017

Exceptionally easy to use and the instructions are absolutely suited to beginners! Love it

Sassee Jewellery
Australia
11 months using the app