Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

February 10, 2018

So far so good. Still learning

Shop Basic Chic
United States
11 months using the app
January 27, 2018

Pretty easy to navigate around and works as mentioned.

Saturdaycollective
Singapore
11 months using the app
April 25, 2019

I used this to help me automate email services, seems great so far. Would be nice to have a wider selection of fonts to match my brand.

ecoganics
New Zealand
11 months using the app
Privy Operations replied April 25, 2019

Thanks for the review! Glad you are enjoying Privy so far. Did you know you can upload custom fonts? Here's how to do it: https://help.privy.com/hc/en-us/articles/360007945734-Custom-Fonts

If you have any questions, please don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 28, 2017

Very simple to use! I liked how I could edit almost every option to customize it the way I want.

Doggie Mattress Co
United States
11 months using the app
December 3, 2015

Does exactly what you need: setup an email collector for mailchimp and such. Could be more customizable with facebook liking/twitter following but hey, it's free and works well.

Elevenfiftynine
Canada
11 months using the app
November 22, 2019

easy to navigate and understand as well as easy to follow and use. Its made my life so much easier and saved me heaps of money!!!

Wondery Skin Food
Australia
11 months using the app
Privy Operations replied November 22, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 9, 2019

Love the app a little difficult to figure out though, would love a little easier start up process!!!!

MorBetta Boutique Exclusive
United States
11 months using the app
Privy Operations replied October 15, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

May 7, 2017

That was awesome! It worked right away! Thanks for the step by step and making it easy!

Lovemyssa
United States
11 months using the app
November 9, 2017

great app so usefull shoul have it

Oneshopland
United States
11 months using the app
Edited December 13, 2017

very easy and great app to use

Myfabulousaviationgifts
United Kingdom
11 months using the app