Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

December 25, 2017

easy to install, setup and design. Integrates smoothly with email provider, and all for free?? Too perfect!

Gym Titan
United States
11 months using the app
August 11, 2017

Privy is amazing. Definitely the best looking and functioning pop ups.

Love White Slippers
United States
11 months using the app
May 7, 2019

Just started using this app! The support team is a lot of help - gave me a lot of insight into email marketing.

konjii
Australia
11 months using the app
Privy Operations replied May 7, 2019

Great to hear, thanks! I've passed that feedback along to our support team. As you get started, feel free to check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

Edited June 12, 2019

Very nice! Does exactly what I need it for... having my customers sign up for my newsletter. :) I love the customization, too! I can make it suit my brand very easily. Thank you!

Sunny Blossom Design Studio
United States
11 months using the app
Privy Operations replied June 14, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

September 26, 2016

No complaints yet but need to use it more

Purevitaminstore
United States
11 months using the app
May 18, 2017

very easy and works. I would recommend.

Companystudio
United States
11 months using the app
November 3, 2017

C'est une bonne application,

fait le travail demandé

Monphone
France
11 months using the app
Edited February 27, 2019

I really like the free option to use this app. Obviously, it limits what you can all do, but nonetheless, I really do like that. It allows me to see how this does and not only helps me save money for my start-up business but it helps with getting future customers! In the very near future, I can see me using this even more and perhaps paying for the other services when things pick up. I also really like that I do not have to keep checking up on the app. I just set up a campaign and let it do its thing and every so often I can come back and see how it did! 5 stars from me!

Bear Electronics
United States
11 months using the app
Privy Operations replied February 28, 2019

Great to hear, thanks for the review!

April 7, 2019

I like this app but i wish i was able to send emails with the free version. you're very limited on what you can do with the free version.

Kiko & Co.
United States
11 months using the app
Privy Operations replied April 8, 2019

Thanks for the review and the feedback on pricing. I'll bring that to the team. Let us know if we can be of any help at support@privy.com.

July 29, 2021

I am happy with the brilliant customer support provided by Privy Team. The app is excellent, and its unique features are super easy to design as per our requirements.

Sweet Magnoliaa
India
11 months using the app