Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 8, 2020

Privy has been a great addition for our store. We use it both to capture emails, as well as incentivize visitors with a discount. The email features are great too!

Posture Perfector
United States
11 months using the app
Privy Operations replied January 8, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

May 14, 2017

first time download app, haven't had chance to use it. gave 3 stars only for easy download. i will come back to modify rating once i start using it.

Daily Hui
Canada
11 months using the app
October 11, 2016

Looks great and works perfect with our store and definitely worth signing up for the extra features

Wowmade Com
United States
11 months using the app
December 1, 2017

Great so far. Hoping this will improve customer sign ups. Thanks

My Freckle Co
United Kingdom
11 months using the app
April 11, 2018

Love it! It's so customizable and there are lots of templates to choose from.

Boho Space
Sweden
11 months using the app
March 5, 2017

Great app. Found it really useful

Malice Wolf
Australia
11 months using the app
Edited May 21, 2019

Still testing it, but for now its working amazing :) Still getting used to it and all its features. Hopefully everything is gonna run smooth. Looks great.

Her Authentics
United Kingdom
11 months using the app
Privy Operations replied May 21, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

June 25, 2017

Easy to use and setup! I'm looking forward to growing my email list

Soap Snob
United States
11 months using the app
October 3, 2017

Nice! Lokks very promsing. I have nothing to say yet.

Lillagun
Finland
11 months using the app
Edited December 22, 2018

I used this app because it was the highest rated. I really just wanted a simple email app. Not sure i want to torture my customer with pop ups. I guess being polite is old school....

Always Summer Herbs
United States
11 months using the app