Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

July 28, 2017

Seems very full featured and adaptable. Everything is easy which is what you need.

Brainpower Nootropics
United Kingdom
10 months using the app
June 14, 2017

Very easy to edit and and execute, I like the tracking and autoresponder features as well. I wish there were more font options though.

Mogul216
United States
10 months using the app
May 19, 2017

Really well designed and easy to use!

Festi Frames
United Kingdom
10 months using the app
January 12, 2024

-0 As I transitioned from Klayvio to embark on my journey with Privy, I encountered a disappointing customer service experience during a Zoom meeting. Despite my simple request for assistance in porting my contacts from Klayvio, it seemed my concerns were overlooked due to my limited contact list. The representative agreed to port my contacts on the same day but was unable to guide me on the process from Klayvio. Despite two follow-up emails, I received no response. This subpar customer service experience has led me to reconsider signing up with Privy, as it appears they prioritize businesses with over 10,000 contacts. I am now seeking recommendations for alternative companies with better customer service. Your suggestions would be greatly appreciated. Thank you!

PROTECT YO ENERGY
United States
7 months using the app
September 23, 2016

My email signup having been going to the wrong file in mailchimp. Now I have to remove them and readd them.

Dustyrockerboots
United States
10 months using the app
November 24, 2016

I haven't started our pages campaign yet, but have heard great things about Privy. If the campaign's are as easy to run as Privy was to install than we will be very pleased.

Mellowmodstore
United States
10 months using the app
February 25, 2020

so easy to use, the drag and drop system makes editing quick and easy! very effective! I am using the free tier and its easily handling all my needs

SIXTHMUSE
United States
10 months using the app
March 17, 2018

Great App For Small Business Success.

Born Trendy Boutique
United States
10 months using the app
March 26, 2018

So far so good, excellent UI, very intuitive.

Jojo Hat
United Kingdom
10 months using the app
November 21, 2019

Superbe application, facile d'utilisation et très pratique pour placer une offre marketing
artmonie-graffiti.com

ARTMONIE GRAFFITI
France
10 months using the app
Privy Operations replied November 21, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com