Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

November 15, 2016

Very user friendly interface and bring results! Glad to have it at gemsty.com

Gemsty
Russia
10 months using the app
December 3, 2015

I don't know what else to say but YAY. Free and wonderful service I have seen a huge increase in sign ups within days!

Adornments
United States
10 months using the app
December 8, 2017

it is a great app for Shopify. I loved it.

My Elite Shopping
Türkiye
10 months using the app
June 4, 2019

I've been trying to get something resolved so I can start using abandon cart. to have to wait up to 36 hours to get assistant doesn't make sense. I have a company and my turn around time is 24 hours responding within hours. very disappointed in the turn around time.

Donata Skinfood
United States
10 months using the app
Privy Operations replied June 5, 2019

Thanks for the feedback and sorry about the issues you are experiencing. I forwarded this issue to the support team and they should be in touch.

January 31, 2017

perfect app. also join as on https://ugearsusa.com/

Ugearsusa Com
United States
10 months using the app
January 12, 2017

Ease of use and great reliability. I love it!

The Lace Room
United States
10 months using the app
November 22, 2018

It's taken me a short while to get used to this app, but so far so good! I look forward to using it more and more.

TRENDcentral
United Kingdom
10 months using the app
Edited October 27, 2016

Very easy to set up and use. A little annoying to not have the option to exit out completely from the pop up but other than that, it's very helpful in email capture.

Louderthandna
United States
10 months using the app
April 14, 2017

Just starting but liking it already.

The Wealth Academy
United States
10 months using the app
December 6, 2017

Perfect! Easy to use, and has helped gain more customers. Love it!

Rural Bliss
United States
10 months using the app