Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 15, 2017

Good one - very easy to use and customise, 3rd party email integration i missed here!

Glass Honus
United States
10 months using the app
September 26, 2017

This app works great so far in my draft store. I am just launching now so anticipate that this will work just as good in production!

Diversetidbitz
United States
10 months using the app
October 18, 2017

Helps a lot! Really appreciate it!

Jabibox
United States
10 months using the app
April 17, 2022

Absolutely LOVE this app for my business! just wish it had more text options........................

Susie Que Cosmetics
United States
10 months using the app
March 18, 2016

I had another coupon tool before and I switched to Privy after the other coupon app proved to be more cumbersome and not as dynamic as I would have liked. I just had my first customer use my Privy app this morning and it was seamless.

Thanks!!

Re Fined Apparel Goods
United States
10 months using the app
December 14, 2018

I use this app to collect emails on my store. It would be better if it would work 100% of the time. I have to keep refreshing it for the pop up to load.

KW Kosmetics
United States
10 months using the app
Edited March 16, 2020

Its a good app once you figure out how to use it. It could be more user friendly but overall I recommend.

Angler Tungsten Co
United States
10 months using the app
April 24, 2018

Like the unlimited free features. stop pestering me to review you

Vera Roasting Company
United States
10 months using the app
September 5, 2018

Really nice, i hope i can process it a lot more, since i m in the beginning of m y store. I definitely need time to upgrade some techniques.

Lamanstyle
Vietnam
10 months using the app
Edited June 13, 2019

not so great so far, a lot of bugs, the plans are not clear, and I'm still looking for a way to have some futures. We will give it some more time but if it will keep on the same way we will have to look for an alternative ... even this pop us is buggy

ELIZABETH BUENAVENTURA
United States
10 months using the app
Privy Operations replied June 14, 2019

Thanks for the feedback and sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team will give you a hand when they are back online. We also have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training