Reviews (24,911)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to drive sales and increase email subscribers through features like customizable pop-ups, email campaigns, and automations. They appreciate the intuitive interface, seamless integration with other platforms, and advanced analytics that help optimize campaign performance. Customer support is frequently praised for its responsiveness, with staff members like Jose, Karol, and Henry receiving specific commendations. The onboarding process is noted for its efficiency, supported by knowledgeable customer success managers.

Edited November 22, 2016

Privy is really easy to set up and use. It also links seamlessly with Mailchimp so I can keep all my email lists organized on one platform. My only complaint is that it's difficult to format once you start manipulating the shape and size of the pre-made forms.

Lolocbs2016
United States
Almost 6 years using the app
April 8, 2019

Good app. Been using it for spin a wheel. Works really well. It has definitely improved my sales and I have collected a good number of emails as well.

KidzShoppy
India
6 months using the app
Privy Operations replied April 11, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

August 9, 2017

privy is easy to setup and very easy to upload images. Thankfully it is free and doesn't cost money unless you have to remove the privy logo, not an issue for us

Olena Health
India
6 months using the app
April 4, 2019

Muito bom , otimo app. EStá fazendo muita diferença na minha loja estou muito satisfeito. Obrigado pela ajuda

Meepo Store
Brazil
6 months using the app
February 18, 2020

I've just used the app to automate a popup with a coupon as well as an email to new subscribers. The app was really easy to use and was really handy with its tools when creating a popup. I would recommend this to anyone creating popups or automating emails.

We Know Bass
South Africa
6 months using the app
September 11, 2017

SO far so good looking forward to building my email list!

Moderngadgets Co
United States
Almost 6 years using the app
Edited January 23, 2019

the pop- email and it was so easy but for some reason the list of emails are not popping up on my shopify account or mail chimp.

Thank you!

Modeista
United States
Almost 6 years using the app
May 11, 2019

I used Privy to help me welcoming a new customer by offering a discount. It helps me a lot to convert more sales. Thank you Privy

Super Star Mom
Indonesia
6 months using the app
Privy Operations replied May 14, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 28, 2020

I love this app! It helps alot to do work for me automaticly. Every function is good and the free plan is okay.

Ikon
Germany
6 months using the app
Privy Operations replied January 30, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 15, 2019

Awesome marketing tool. very easy to use and lots of options to choose from.
Awesome marketing tool. very easy to use and lots of options to choose from.

Chic-Carter
United States
6 months using the app
Privy Operations replied April 19, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com