Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 19, 2018

Excellent App! Easy to set up and use. The pre-built templates are wonderful.

My Bed Covers
United States
9 months using the app
March 18, 2018

So far so good! Very easy to use!!

Cook My Kitchen
Canada
9 months using the app
April 4, 2019

It's brilliant! Just set it up and it works like a charm. No tech needed, everything is straightforward.

Undogitional Love
Belgium
9 months using the app
Privy Operations replied April 4, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 4, 2017

Some minor bugs, but works like a treat!

Wearbalzac
Netherlands
9 months using the app
November 23, 2018

I havent used it enough to rate it fairly yet but as i continue to use it i will be glad to submit an honest review for you .

Howe About This
United States
9 months using the app
Edited December 2, 2019

The app is still not catching all email sign-ups and having to do repeated imports to keep contacts in the app up to date. people signing up because of this are not all getting the discount code emailed to them which is a problem.

CBIC Inc.
United States
9 months using the app
April 26, 2017

Very helpful app, especially for a new business! Thank you!

Belle Collective
United States
9 months using the app
Edited May 23, 2018

Super application, efficace pour récupérer les emails des clients, grande possibilité de personnaliser les fenêtres pop-up.
J'en suis très satisfait et pour cette raison je mets 5 étoiles.

Trendn Tech
France
9 months using the app
July 6, 2019

Great software, very easy to use, makes my shop more perfect.
I hope to bring me more conversions and income later.

gogoforyou
China
9 months using the app
August 31, 2021

Almost perfect.
Much more easy to use then other big email apps.
intuitive.
Can improve the UX a but.

mommenti
United States
9 months using the app