Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 30, 2019

Some features are not working. It doesn't indicate how it detects the exit intent of my customers. I doubt its practicality.

Not Common Things
Malaysia
9 months using the app
Privy Operations replied July 2, 2019

Thanks for the feedback and I'm sorry about the issues you are experiencing. Please send us an email at support@privy.com and the team would be happy to give you a hand.

Also, this article explains how we track exit intent and some of the practical use cases: https://www.privy.com/blog/does-exit-intent-work-on-mobile. Hope this helps!

February 7, 2017

SUPER EASY TO USE! They walk you threw everything. Thanks Privy

Omegaguru
United States
9 months using the app
Edited February 18, 2019

nice. love the app. so far so good. user friendly. i like the templates. i would recommend to a friend.

PurityNYC
United States
9 months using the app
May 19, 2017

Very attractive pop up design!

Hailow
United States
9 months using the app
May 26, 2017

Great asset to my business. Privy makes customer contact and communication a breeze.

-BassTrap Fishing Gear

Basstrap
United States
9 months using the app
April 20, 2018

Awesome app! Easy to use and the features are amazing!

Lefties Only
United States
9 months using the app
May 22, 2018

Very simple and organized! The download was fast and they teach you how to set up your campaigns.

Parents That Hustle
United States
9 months using the app
Edited April 24, 2019

So far it’s going ok I don’t have a lot of emails but it seems to be doing the job. All the free features have been more then what I need.
-CUTESTBAG.COM

Cutest bag
United States
9 months using the app
January 17, 2019

I really like this app because it help me on helping people remind of your product or something that need to be post yet sometimes people don't realize that. With good interface and great design. RECOMMENDED !!!

Go For It Case
Indonesia
9 months using the app
December 10, 2017

Best popup app for shopify hands down... and most importantly IT'S FREE!

Iron Royalty
United States
9 months using the app