Reviews (24,886)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.

March 20, 2017

I love this app so far it's easy and simple!!

Aero Fishing
Sweden
5 months using the app
January 5, 2023

Besides the helpful Privy sales tools, the customer support provided by Karol was top notch. She helped me every step of the way to fine tune the Privy integration to suit my needs. BIG Thank You to her and the Privy team!

Dogzilla Boutique
United States
5 months using the app
October 29, 2018

Love this app. Super easy to use. Very effective in capturing email addresses and invaluable when running promotions. Every seller should have Privy in their arsenal.

The Libertine Cartel
Australia
5 months using the app
May 15, 2017

great software, integrates very well, im looking forward to getting my store off the ground and building a great email list amongst other things, thanks for a great product

Galorerious Gifts
United States
5 months using the app
December 24, 2019

I like it for now :) We are still building a new shop and this app is the first one that we add. Happy that there is a free plan!

Simple Green Kitchen
Netherlands
5 months using the app
Privy Operations replied December 29, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

February 20, 2016

Very easy to use and customize.

Floridalocal
United States
5 months using the app
February 9, 2018

great addition to the site
Hope to increase conversions

Mysticvedas
United States
5 months using the app
August 28, 2019

I used this app to set up a welcome coupon campaign. It was fun and easy! I did a test on my store to see if it works and the coupon looks great. I also really like the confetti on the Thank you page.

Journey Adorn
United States
5 months using the app
Privy Operations replied August 30, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

February 29, 2020

Very good company. Good customer service. The app is easy to use and doesn't require some crazy amount of time to manuver!

Jesse Spitzer
United States
5 months using the app
November 13, 2017

So easy to install and set up!

Clickfloorit
United States
5 months using the app