Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

January 10, 2019

This app is easy to use and has already helped us with sales! Currently using the free version to help collect emails and took me all of 10 minutes to set up!

Elona Lane
United States
9 months using the app
September 25, 2022

I have used Privy for over a year now and I am so happy with it's performance! The onboarding was great with a helpful and supportive team. It's easy to set up and use, but most importantly the features really do increase the number of orders that complete and helps retain customers.

Snowflake City by Half A Lemon
United Kingdom
9 months using the app
January 5, 2018

GREAT APP! I think it's very easy to use for your shopify store. Very easy

Justcaseshop
United States
9 months using the app
July 9, 2019

Good app. Customer service is excellent. Will recommend it all day and everyday. Thank you John for helping me.

Divasty
Australia
9 months using the app
Privy Operations replied July 9, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

December 1, 2017

great app it has really helped me convert

Blue Water Coffee
Australia
9 months using the app
Edited April 20, 2020

I'm getting sales just for the popup thank you so much. I will continue using it and see how much more I can do.

Natural Spirit Store
Spain
9 months using the app
Privy Operations replied January 17, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

June 7, 2021

An excellent App. I've used it now for about a year. The pop ups have generated more email sign ups than ever before. The abandon cart emails have saved many sales and its great to see the conversion stats. I recently started using the cross sell and upsell and it's so easy to setup. The free shipping bar had a few issues for my theme, but the team was quick to respond and incredibly helpful. Love the app. Highly recommend

YFL Art & Home Decor
Canada
9 months using the app
February 21, 2017

This is a very good app and I recommend it for you to use it

Royaloutfitters
United States
9 months using the app
Edited January 5, 2017

Love the service. I don't get any traffic yet. will keep update

Kid Charm
United States
9 months using the app
Edited March 6, 2018

Awesome app that is super easy to use!!! Already seeing results in less than a week.

Cinturas Clothing Store
United States
9 months using the app