Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

October 25, 2017

Great pop up, works well!

Johnnyandsara
United States
9 months using the app
November 10, 2018

Interface is very confusing for getting started, needs work to streamline the process. Setup is not as easy as others have said. Coupons created in Privy don't always reflect the same details in Shopify, so that needs work. I had to go back and forth may times to fix errors.
It's free for the most basic functionality, but every chance they get they are up-selling you to add features and get you to pay a monthly fee. They do repeatedly ask for a review which is super annoying since I haven't even created an ad yet. Gimme a few days at least to try it out.
Having said all that, once you get through the painful process of creating an add it does work as promised, so far. I'll update with more once I see how it behaves over a few weeks.

Union Design
United States
9 months using the app
September 30, 2018

I'm not even sure if the app is working, I installed it a day ago and now I can't access my items available on my site.

Crafty Design by Lee
United States
9 months using the app
March 8, 2017

This is a great Shopify extension!

Get Fidget Cubes
United States
9 months using the app
July 15, 2019

This app has helped me get customers to sign up, very easy to use with not much experience it is pretty good

prettyhomestyle
Australia
9 months using the app
Privy Operations replied July 16, 2019

Great to hear, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

July 11, 2017

It is a great tool. I am happy with my service.

Aragons Sporting Goods
United States
9 months using the app
Edited November 23, 2016

I have thoroughly enjoyed using Privy with the pre-launch of my Shopify store! The templates are simple to use and I've been growing my email list.

Natureglos Escience
United States
9 months using the app
April 24, 2017

Basic version is good for making free pop ups!

Inflatable Sport Boats
Canada
9 months using the app
September 27, 2017

Great app, lots of options and would recommend it to any shop owner.

Weareponymous
United Kingdom
9 months using the app
May 20, 2018

testing it out to see how it is

Fantres
United States
9 months using the app