Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

May 21, 2017

Great app. Helped me a lot to collect information and improve conversion rate.

Mynuha
India
9 months using the app
April 25, 2019

I like to be able to create the newsletter within the app and blast it. You can improve on having more elaborate features to allow us to segment/filter the customers (eg. we can manually add tags and group them so that we can do targetted blasting). Also, it'll be great to be able to filter customers who don't open emails or bounced mails to help us do cleanup as your fees are based on the volume of customers. Thanks.

Pois Boutique
Singapore
9 months using the app
Privy Operations replied April 26, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

May 6, 2017

Great app, love it. Thumb up Privy:)

Teenie Madels
Switzerland
9 months using the app
March 4, 2016

Very easy to use. Collected many emails.

The Flower Market
United States
9 months using the app
February 29, 2016

Easy to install and use. Best part was Privvy's seamless integration to mailchimp. I now have automated the Newsletter sign-up on my website with Mailchimp so an offer with a discount code goes out to a customer within minutes of signing up!
Not sure yet how to make the pop-up appear in the center of the screen. Currently I have it as a "Sign Up" insert on a corner of my website. I installed it just 3 days ago and got a few sign ups already!!

Agami Designer
United States
9 months using the app
Edited August 18, 2017

Really easy to use and quick to set up! Customer service is also very prompt and helpful!

Shop Daph
United States
9 months using the app
August 8, 2019

I like the app because it's easy to use and there isn't any useless content on it. All of it's relevant.

Merch Penguin
United States
9 months using the app
Privy Operations replied August 9, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

November 8, 2018

Very nice app. Easy to use and customise newsletteres. Greattttttttttttttttttttttttttttttttttttttttt

mumlovesit
United Kingdom
9 months using the app
November 5, 2019

I like it so far... Pretty easy to use, and effective app for capturing emails on my online store. Thanks!

Buy A Playhouse
United States
9 months using the app
Privy Operations replied November 7, 2019

Thanks for the review! We love hearing that kind of feedback. If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 11, 2017

This was my first time using this and it worked out great and it was very simple

Simple And Chic Junkie
United States
9 months using the app