Reviews (24,886)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.

June 22, 2017

Great easy to use app, was recommended by my developer just wish there was no watermark logo under the pop up.

Joe Weaven
Australia
11 months using the app
March 17, 2018

Great app! using it for all of my stores.

Bouncy Trampolines
United States
11 months using the app
September 8, 2016

This is one of many Shopify Apps that I personally want to review. Since I have used it, I have been managing to collect my email list which I have not managed to do this using other tools before. It is so easy to use and the best this is free. I would give more than 5 star if I could. Continue the excellent work on this team Privy. Thumbs up from eBiz Marketing.

Ebizmarketing
Australia
11 months using the app
July 18, 2017

Thank you For Creat a good app

Famazon
Hong Kong SAR
11 months using the app
November 17, 2016

Nice and Easy to setup. At play on thebraceletshop.com

The Braceletshop
United States
11 months using the app
May 1, 2018

good but it could be even better

Weekly Nova
United States
11 months using the app
September 29, 2017

i just started using it so i cant really review but so far it looks good

Zentury Products
Sweden
11 months using the app
March 10, 2019

Just getting started to use this app. It seems quite thorough and turnkey. Looking forward to seeing how this helps conversions!

Vital Angel
United Kingdom
11 months using the app
Privy Operations replied March 11, 2019

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com or check out our help docs at https://help.privy.com

April 10, 2018

Emails can have better templates

Leola Estelle
United States
11 months using the app
November 22, 2016

I love all that Privy offers using the free plan. At first, it was a bit confusing and intimidating when I started using it, but I was able to ask a REALLY NICE Shopify employee Stefan to help me with it and his knowledge and time was priceless.

I now really like Privy and can maneuver through it alone.

Sinez Clothing
United States
11 months using the app