Reviews (24,886)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.

January 13, 2019

Very good. Allowed me to capture email addresses from my customers to use in marketing campaigns to boost profits

Spikes Software Solutions
South Africa
9 months using the app
June 15, 2019

i used this app for my shopify account. it really helps me get the job done. thank you privy for the help

EUVVUE
Philippines
9 months using the app
Privy Operations replied June 17, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

Edited June 9, 2019

The app a seamless design and looks quite good, however, I'm struggling on some simple things such as sending out an email to my existing customers from Shopify Customers. Maybe I'm doing something wrong so I think it's a little early to give any negative review. Maybe a suggestion would be to have helpful tips to tell you how to go about a said section of the site.

Bornlux
United Kingdom
9 months using the app
October 13, 2019

Nice apps. So everyone can easily access to this app and get more conversion into your website same like my website.

Shop@Peterpan
Thailand
9 months using the app
March 27, 2017

Easy to install and easy to use I had my ad showing on my store in minutes.

Cliffhawk
Canada
9 months using the app
November 1, 2016

Nice app to acquire new leads. Even free plan gives you powerful tools. Thumb up!

Owlie Bowlie
Slovenia
9 months using the app
April 25, 2022

Beware - you will get ripped off! Signed up for a $15 per month plan because I only needed popups. Several months later, I see a $60 charge on my account. I contacted support to ask them about this, and they said they had sent an email out (which I never received) which said that their pricing tiers were changing based on the amount of customer emails. Very underhanded and shady if you ask me, and I'm sure this happened to a lot of people. I've canceled my account and will never deal with them again.

David Hicken
United States
9 months using the app
January 20, 2020

This app is awesome! It is easy to use and has a step by step process to getting everything done. I would recommend to anyone with a small business.

Willow & Ace
United States
9 months using the app
Privy Operations replied January 21, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 5, 2018

Easy to use with lots of templates

Zexkart
India
9 months using the app
February 13, 2017

So easy, by far the easiest and most easily customizable pop-up I've found.

Burgundy Fox
United States
9 months using the app