Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 27, 2019

App is great way to reach prospects. Enjoy using different features. Add-ins have a professional appeal

Premier Aura
United States
9 months using the app
Privy Operations replied September 27, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

April 10, 2020

I really like the variety of pop-up designs that this app offers that I can't necessarily get anywhere else. They have every tool for email collection that I want. And the A/B testing is incredibly valuable. I would otherwise have to create two separate pop-ups and test them one at a time if I were using any other app. My only critiques are that the Help Chat box is inconveniently placed in the left bottom corner of the screen, so when I'm in the design area, it gets in the way of the section I'm trying to edit. It would also be nice if the different elements like text automatically aligned themselves within the design like Canva does for example. Currently I have manually try to align them.

Arona XO
New Zealand
9 months using the app
Edited January 13, 2017

Well done and super easy to set up! I was also able to change the sentences and make it bilingual.

Agasaya
Canada
9 months using the app
January 7, 2017

Sometimes when I click it wont keep the settings on what I change. Not sure if that is Privy or my computer, but other than that I love it!

Bella Vista Shoppe
United States
9 months using the app
July 18, 2016

Its a nice, easy to use Pop Up service.

Fly Babee
Australia
9 months using the app
June 15, 2016

I just started working with Privy and already within 2 days my subscriber list has grown significantly. It's a great app to have, easy to use, and so effective. Especially for an online based company.

https://maazproducts.com/

Maaz Products Inc
United States
9 months using the app
October 19, 2016

Easy to use, visually appealing with just enough customization. Simply perfect.

Succulent Boutique
United States
9 months using the app
May 22, 2019

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BradshawB2B
United States
9 months using the app
Privy Operations replied May 22, 2019

Thanks for the review! Let us know if we can be of any help at support@privy.com.

June 13, 2018

Easy to use and great to manipulate for personalised use.

Black P H O E N I X
Australia
9 months using the app
October 14, 2019

Easy to use and works great. I highly recommend you install this app, especially if you have a Shopify website.

LBD by Design
United States
9 months using the app