Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

June 25, 2018

Easy to set up, works and looks great. It's already paying dividends.

Fireandflavor
United States
9 months using the app
October 24, 2019

Easy to costumize, interactive UI, and get more and more leads. I Would like to recomend this. Excellent

Sidekick Project
Indonesia
9 months using the app
Privy Operations replied October 24, 2019

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

October 13, 2017

Very Easy to use and edit, thank you!

Timesshift
Australia
9 months using the app
December 6, 2018

I am still trying to figure out how to set up this, so far so good, will come back to update my review later.

Firefly by Jabees
Hong Kong SAR
9 months using the app
July 22, 2021

SO FAR SO GOOD!
A lot easier to use and more user friendly than other companies I've been with.
Also big thanks to Melanie Graham for helping me get set up, extremely helpful with all my questions.

Theft Block
United Kingdom
9 months using the app
August 29, 2021

Was very confused regarding the syncing of contacts when I first started using but help team has helped me through it and I'm excited by what's possible with this app.

Power Skin Solutions
New Zealand
9 months using the app
Edited May 27, 2019

So far so good. it looks good on my sites and its been fairly easy to work with, especially with the tutorial.

GD Appliance Services, LLC
United States
9 months using the app
November 18, 2018

Excellent app it is a must have. Every ecom business should use it. Privy will help you manage your subscribers easily.

FORT POINT SHOP
United States
9 months using the app
September 25, 2017

meh, free version could be better.

Pretty In The Cradle
Canada
9 months using the app
November 16, 2017

Great! Easy to use, clean interface.

Beautysutraoriginal
Singapore
9 months using the app