Reviews (24,886)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.

January 28, 2017

Worked fine, for what it's use is.

Astro Ts
United States
8 months using the app
October 6, 2018

This application is really simple and intuitive to use. I continue to explore the free plan, but I am sure that I will soon use all the capabilities of the paid plans. 100% recommended. Congratulations!

The Gadgets Warehouse
Colombia
8 months using the app
December 15, 2017

Awesome and works really great

Themallplaza
United States
8 months using the app
April 23, 2018

hope this will help with my store

Timelab
Singapore
8 months using the app
July 11, 2018

I just installed this app, but it seems pretty easy to work with so far. I can only speak to the free version, which is obviously limited, but I will update as I know more.

Absolutely Fashion
Canada
8 months using the app
Edited April 14, 2019

I like the app but have a lot of bugs and should take less space on the screen, and the triggers for the campaign they don't follow the setup

Dailyuse
Dominican Republic
8 months using the app
Edited February 8, 2017

I just set this up. It was pretty easy and it's free. Yay.

Fitvenge
Canada
8 months using the app
August 21, 2017

takes a little time to figure it all out but very nice app overall

July Morning Jewellery
United Kingdom
8 months using the app
June 5, 2019

So far so good. Wish there was a $ cap to the email marketing cost instead of having it scale indefinitely with your subscribers.

Pristine Cleansing Sprays
United States
8 months using the app
Privy Operations replied June 5, 2019

Thanks for the review and the feedback! Let us know if we can be of any help at support@privy.com.

September 29, 2019

I have used this app in previous stores and it is my #1 client recommended site as well. Highly recommend.

Busy Body Kids
United States
8 months using the app
Privy Operations replied September 30, 2019

We love hearing that, thanks! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com