Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

July 3, 2019

Kind of hard to navigate and understand. May be better once I figure out how to work it. Have been using it for awhile and never sent an email.

K's RunWay
United States
9 months using the app
Privy Operations replied July 3, 2019

Thanks for the review and the feedback! We actually have lots of tutorials at privy.com/tutorials and offer live training to new users on a weekly basis. Check it out here! https://www.privy.com/training

February 14, 2017

really happy so far, great app

The Spring Roll House
South Africa
9 months using the app
August 6, 2018

great application. very helpful setup.

Tree Top Market
United States
9 months using the app
June 8, 2017

Great stuff! supper easy to use!

Lahlaini Com
United Kingdom
9 months using the app
July 20, 2017

Really good but im not sure with the free version if people will keep getting the same popups even if they're already signed up. Not really wanting to annoy my customers...

The Invitation Destination
Australia
9 months using the app
July 10, 2018

We just started with privy and the tool is very user friendly, thanks!

Daninaturals
United States
9 months using the app
September 7, 2017

Just getting started, hard to review when I haven't used it yet. Seems easy so far.

Traveling Fitness
United States
9 months using the app
June 30, 2019

So far, so good. I wish apps like this took into consideration that most people have small businesses and it's hard to commit to monthly payments.

Sticker Theory Co.
United States
9 months using the app
Privy Operations replied July 2, 2019

Thank you for the feedback, super helpful! We'll take this into consideration as we develop our product further. In the meantime as you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training at privy.com/training

October 8, 2016

Cool app for exit intent popups to collect emails.

Theluxehive
Malaysia
9 months using the app
June 21, 2018

I'm still trying to figure out how this thing works....

Racing Folks
Philippines
9 months using the app