Reviews (24,917)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and revenue in e-commerce. It features user-friendly, customizable email templates and automation tools, along with detailed metrics and seamless Shopify integration. The customer support is praised for its responsiveness, offering live chat and Zoom calls for assistance. Merchants find it a valuable tool for enhancing online business operations and marketing strategies.

September 22, 2016

Super easy to use. Very intuitive, and excellent customer support.

Fh Wadsworth
United States
9 months using the app
March 17, 2018

Easy to set up and use. Looking forward to using this app

Headdtrack
United States
9 months using the app
May 22, 2017

Seems nice. I'm reviewing so that I'll stop getting the "leave us a review" notice. Privy might be great, or it might suck. Don't know yet. 2.5 stars.

Lime Essentials
United States
9 months using the app
April 3, 2020

It's ok. Not a lot of font options, but it is pretty easy to navigate. It is better than the default option in shopify.

La Selva Beach Spice
United States
9 months using the app
May 27, 2018

Great! I love how customisable it is. Also my heart when there were adjustable confetti amounts and colours!! ♥♥

The Sun And The Flower
Australia
9 months using the app
October 5, 2021

good good lots to learn and to use. but otherwise i like everything so far!
would definitely recommend to my other small business friends!

Rainbow Baby Store
Canada
9 months using the app
September 19, 2018

use this on all of my websites. great application for collecting data and sending out relevant content.

dankvapes.eu
United Kingdom
9 months using the app
February 12, 2020

Just getting started with this. Looks ideal to position target offers to our customers to help us make our product offerings more attractive on a personal level. Out of the Box Integration directly with other Marketing Automation tools is a huge benefit.

Sounds Easy
Australia
9 months using the app
Privy Operations replied February 12, 2020

Thanks for the review! As you get started, feel free to reach out to us for help at support@privy.com, check out our help docs at https://help.privy.com, or sign up for a live training or watch tutorials at privy.com/training

November 4, 2016

I really like their easy to use design interface. Their free pricing with upgrade options is a wise idea. Many others are over priced.

Herbal Lodge
United States
9 months using the app
March 8, 2019

Super awesome. Good stuff. Works really well. Loving how easy it is to setup and get going. Even the free option works well.

Beats Antique
United States
9 months using the app
Privy Operations replied March 11, 2019

Awesome to hear, thanks!