Reviews (24,886)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email subscribers, enhancing website engagement, and increasing conversion rates, which contributes to higher revenue. It features customizable pop-ups and targeted campaigns with exit intent and timed delays, and integrates well with major email marketing platforms. The platform is user-friendly, allowing easy setup and management of campaigns. Exceptional customer support is frequently highlighted, with staff members like Jose, Karol, and Henry praised for their responsiveness. The app is competitively priced, offering good value with its extensive features and superior support compared to alternatives. Continuous updates and innovations help merchants meet evolving market demands.

May 2, 2017

Useful app to generate leads and display your Unique Selling Proposition. Most customers leave the store without converting, so I'm using Privy to draw attention to our "Sales of the Day" page. Use it not only to collect emails, but also to highlight what's going on with the store at the moment and capture sales that wouldn't have happened otherwise. I recommend it. - Francisco

Dining Room Armoires
United Kingdom
9 months using the app
Edited January 18, 2021

Love Privy and the support Ben and the team provide. Still in the early days of how we utilise the app but it has helped us capture so many email addresses and generate a great deal of revenue on our website with some basic popups. There are a tonne of amazing advanced features we are looking to add in 2021.

Cullen Wayne
Philippines
About 2 years using the app
April 29, 2018

Loving how easy it is! Thanks Privy!

Lola Marks
Brazil
About 2 years using the app
April 25, 2022

Through this application, I was able to get a lot of new customers for my store. It is really special and worth every penny to pay. Thanks to the support team and developers!

Glear
Germany
About 2 years using the app
December 20, 2016

Easy fast integration! Already gathering necessary information to better serve my customers

Tbd3d
United States
9 months using the app
February 9, 2020

I like it so far. Some of my emails don't display the actual content when sent. It shows up in test email but not in the real one that is sent.

Divine Purity
United States
About 2 years using the app
Privy Operations replied February 10, 2020

Thanks for the review! If you need any help don't hesitate to reach out to our support team at support@privy.com or check out our help docs at help.privy.com

January 4, 2018

So far so good!! My only complaint is that the email marketing is not as seamless as the rest of the applications.

Runawayhippie
United States
About 2 years using the app
October 12, 2021

Really great app, I have obtained a few subscribers with the pop up campaign and a paying customer, Thanks for creating this app

Nightlife Dresses
United States
About 2 years using the app
May 11, 2017

Great product for your online store

Eco Chad
Canada
24 days using the app
March 7, 2019

Used this app for popup. working well so far. wish more features would be available in the lower cost versions

Milanus Jewelry
United States
About 2 years using the app
Privy Operations replied March 7, 2019

Thanks for the review! If you want to talk to someone about which plans each feature is on and what might be the best fit, you can schedule a meeting here: https://www.privy.com/meetings/growth-sales/privy-conversion-consultation